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Frequently Asked Questions

Q. Do we need to have an in-person meeting?

Not at all! Most of our coordination can be done via email. If needed, a phone call can be scheduled to sort out details and answer questions. For weddings, we also send clients our Wedding Questionnaire to plan out the exact timings, musical choices, and logistics that we need to know for your ceremony.

Q. Will you attend our rehearsal?

We typically don’t need to attend the rehearsal. Our coordination before the service, online wedding questionnaire, and years of experience allow us to be prepared for the ceremony without an extra service. If you do want us to attend the rehearsal, this can be arranged, pending availability, for our standard service rates.

Q. My sister/brother/best friend/mom/dad/etc wants to perform with you! Is this possible?

Yes! We can perform with friends or family of our clients, or with other professionals of your choosing (singers, pianists, organists, etc). In this case, we do require a short rehearsal before the ceremony for our standard service rates.

Q. Will you play my outdoor event?

We frequently perform outdoors for our events, and we do everything we can to accommodate the performance requirements for your event, including weather, wind, and temperature. However, our instruments are very sensitive to temperature and humidity. We must be out of direct sunlight, and temperatures must be between 60-95 degrees Fahrenheit (with a heat index no higher than 90).

Q. What will the group wear?

We will wear all black attire unless otherwise requested.

Q. Do you take special requests?

Yes! We will write a custom arrangement of a song or piece not on our repertoire list for an arrangement fee. If the arrangement or piece already exists for your chosen ensemble, we only require reimbursement for the cost of the music. If you need a quote for your favorite song, reach out to us on our contact page!

Q. How do I reserve my date?

Once we receive your signed contract and a 50% deposit, your date is reserved!

Q. How far in advance do you book?

We book up to 18 months in advance.

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