FAQs

What to know before you book

 

Q. Do we need to have an in-person meeting?

Not at all! Most of our coordination can be done via email. If needed, a phone call can be scheduled to sort out details and answer questions. For weddings, we also send clients our Wedding Questionnaire to plan out the exact timings, musical choices, and logistics that we need to know for your ceremony.

 

Q. Will you attend our rehearsal?

We typically don’t need to attend the rehearsal. Our coordination before the service, Wedding Questionnaire, and years of experience allow us to be prepared for the ceremony without an extra service. If you do want us to attend the rehearsal, this can be arranged, pending availability, for our standard service rates.

 

Q. My sister/brother/best friend/mom/dad/etc wants to perform with you! Is this possible?

Yes! We can perform with friends or family of our clients, or with other professionals of your choosing (singers, pianists, organists, etc). In this case, we do require a short rehearsal before the ceremony for our standard service rates.

 

Q. Will you play my outdoor event?

We frequently perform outdoors for our events. We do everything we can to accommodate the performance requirements for your event, including weather, wind, and temperature. However, our instruments are very sensitive to temperature and humidity. We require a covered performance area to shield our instruments from direct sunlight, and temperatures must be between 60-95 degrees Fahrenheit (with a heat index no higher than 90).

 

Q. What will the group wear?

We will wear all black attire unless otherwise requested.

 

Q. Do you take special requests?

Yes. We will write a custom arrangement of a song or piece not on our repertoire list for a $35 arrangement fee. If the arrangement or piece already exists for your chosen ensemble, we will require reimbursement for the cost of the music.

 

Q. How far will you travel for an event?

For venues within 30 miles of our home base in NW DC, we will travel for no additional charge. For venues over 30 miles away, there is an additional charge of $50 per player. For venues over 50 miles away, there is an additional cost of $100 per player. Venues farther than 70 miles away are subject to additional costs.

 

Q. What equipment do you need at the venue?

We need armless chairs for our players at the venues. We bring all the music, stands, and other equipment we may need.

 

Q. How do I reserve my date?

Once we receive your signed contract and a 50% deposit, your date is reserved!

 

Q. How far in advance do you book?

We book up to 1 year in advance.